1. Introduction
Exclusive House & Land is a property marketing and referral platform. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website, submit enquiries, join our mailing list, or ask to be connected with partner agents.
2. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number and any other details you submit
- Property preferences: suburb, location, budget, property type and other preferences
- Enquiry content: details you provide in contact forms, property enquiry forms or referral forms
- Usage data: IP address, browser type, pages visited, device information and analytics data
3. How We Use Your Information
We use the information we collect to:
- respond to enquiries and contact requests
- connect you with the relevant partner agent handling a property or area
- send your enquiry details to a partner agent where appropriate
- administer mailing list subscriptions and updates
- improve our website, services and user experience
- comply with legal and regulatory obligations
4. Sharing Your Information
We may share your personal information with partner agents so they can respond to your enquiry and assist you with the relevant property or area.
By submitting an enquiry through our website, you consent to us sharing the information you provide with the relevant partner agent.
We may also share information with service providers who help us operate the website, analytics, email communications and customer support.
We do not sell your personal information.
5. Direct Marketing
If you subscribe to our mailing list or otherwise consent, we may send you updates about listings, market insights and related communications.
You can unsubscribe at any time using the unsubscribe link or by contacting us.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the contact page.
8. Cookies
Our website may use cookies to enhance your experience. You can adjust your browser settings to reject cookies if you prefer.
9. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
10. Contact Us
Email: info@exclusivehouseandland.com
Phone: 0410 139 305